About FirmVoice

Built by someone who lost cases to a voicemail.

FirmVoice wasn't built in a lab by engineers who never set foot in a courthouse. It was built by a former criminal defense lawyer who watched revenue walk out the door every time a call went unanswered.

Irvin Pean Founder, FirmVoice · Former Criminal Defense Lawyer

The origin

The problem wasn't the courtroom. It was the phone.

I ran a small criminal defense firm. I was good in court. But while I was standing in front of a judge, my phone was ringing — and nobody was picking up.

Those weren't just missed calls. They were cases I never got to take. DUI clients who needed someone right now. Families calling at midnight because a brother just got arrested. They didn't leave a second voicemail — they called the next attorney on the list.

I watched cases walk out the door not because I lost in court, but because I lost before I ever knew the client existed. That's the problem FirmVoice solves.

I built the system I wished I'd had — purpose-built for criminal defense intake, urgency triage, and 24/7 availability. Not a generic answering service. Not a chatbot. A real intake specialist that knows the difference between a DUI and a drug charge and asks the right questions at 2 AM on a Sunday.

I didn't lose those cases to a better lawyer. I lost them because nobody picked up. No attorney should lose a case that way — and now they don't have to.

Irvin Pean · Founder, FirmVoice · Former Criminal Defense Lawyer

What drives us

Three things FirmVoice will never compromise on.

Built for criminal defense only

Generic answering services don't know the intake questions that matter. FirmVoice was built specifically for criminal defense — charge type, custody status, jurisdiction, court dates. Not adapted. Built.

Operational credibility, not tech hype

We don't talk about AI pipelines or synergistic automation. We talk about the call you missed Friday night while you were in court, and the $4,200 retainer that went to whoever picked up first.

Every client matters

Solo and small firm attorneys are the backbone of criminal defense in this country. They deserve the same infrastructure as big firms. FirmVoice levels that playing field — one answered call at a time.

Why it's different

Anyone can build a voice AI. Only one person built this one.

The difference between FirmVoice and every other answering service is simple: the person who built it has sat at the defense table, argued in front of a judge, and felt the weight of a client's future in their hands. That experience is baked into every intake question, every urgency classification, and every word the AI speaks when your phone rings at midnight.

Hear it for yourself.

Call the demo line and experience FirmVoice exactly as your clients will.

(445) 447-3744 — Call the demo $997 setup · $497/month · 30-day money-back guarantee